Terms and Conditions
Effective Date: December 3, 2024

Welcome to FrosttPro! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website, making a purchase, or interacting with any of our services, you agree to abide by these Terms. Please read them carefully. If you do not agree to these Terms, please do not use our website or services.

1. General Terms

By accessing or using our website, you agree to:

  • Be at least 18 years old or have the legal authority to enter into a binding contract.
  • Provide accurate, current, and complete information during registration and purchasing processes.
  • Comply with all applicable laws, regulations, and policies when using our website.

2. Use of the Website

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You agree not to:

  • Reproduce, duplicate, copy, sell, or otherwise exploit any portion of our website without prior written consent from FrosttPro.
  • Use our website for any unlawful or prohibited activities, including transmitting viruses, malware, or other harmful content.

3. Product Information and Availability

While we strive to ensure that the information about our products, including prices and availability, is accurate, we do not guarantee that all information is error-free or up-to-date. In case of any discrepancy, we reserve the right to correct any mistakes and either charge the correct price or cancel the order. If a product is unavailable or out of stock, we will notify you and offer the following options:

  • A suitable substitute
  • Backorder option with estimated delivery time
  • A full refund if no alternatives are available

4. Orders and Payment

  • Orders placed on our website are subject to acceptance by FrosttPro. We reserve the right to refuse or cancel an order at our discretion due to availability issues, pricing errors, or fraud concerns.
  • Accepted payment methods include credit/debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment systems.
  • Full payment is required before any order is processed.

5. Pricing and Payments

  • All product prices listed are in U.S. Dollars (USD) and are exclusive of applicable taxes and shipping fees, which will be calculated at checkout.
  • FrosttPro reserves the right to adjust prices or discontinue products at any time without prior notice.
  • Any discrepancies in price due to errors will be corrected, and we may cancel the order or request additional payment.

6. Shipping and Delivery

  • We strive to process and ship your order promptly. Delivery times vary depending on your location and the shipping method selected at checkout.
  • We are not responsible for any delays or issues that occur during the shipping process once the item has left our warehouse.

7. Returns and Refunds

For information regarding returns and refunds, please refer to our Refund and Returns Policy which provides complete details about our process and eligibility for returns.

8. Privacy and Data Protection

We are committed to protecting your privacy. For more information on how we handle your personal data, please review our Privacy Policy, which outlines how we collect, use, and protect your information.

9. Limitation of Liability

To the fullest extent permitted by law, FrosttPro will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services, including but not limited to loss of profits, data, or other intangible losses.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Kansas, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Kansas.

11. Changes to These Terms

FrosttPro reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about our policies.

Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

  • Hotline: (620) 307-6442
  • Email: contact@frosttpro.com
  • Address: 1711 N 4th St, Arkansas City, Kansas (KS), 67005