Sales Policy
Effective Date: December 3, 2024

At FrosttPro, we are committed to providing our customers with high-quality products and exceptional service. Our Sales Policy outlines the terms and conditions under which we sell our products, as well as the rights and responsibilities of both parties. By purchasing through our website, you agree to the terms set forth in this policy.

1. Product Availability

We strive to keep our product listings up-to-date and accurate. However, product availability may change without prior notice. In the event that a product is out of stock or unavailable, we will promptly notify you and provide the following options:

  • A suitable alternative product of equal or greater value
  • A backorder option, with an estimated restock date
  • A full refund if no alternatives are available

We reserve the right to limit quantities and restrict sales of certain products at our discretion.

2. Pricing

  • All prices listed on our website are in U.S. Dollars (USD) and may change without notice.
  • Prices include applicable taxes but do not include shipping fees, which will be calculated at checkout.
  • We make every effort to ensure accurate pricing, but in the event of a pricing error, we reserve the right to cancel or correct any affected orders. If an error is identified, we will notify you of the correct price and offer a chance to accept the new price or cancel the order.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment options

All transactions are processed securely to protect your personal and financial information.

4. Order Processing and Shipping

  • Once your order is placed, it will be processed within [X] business days. You will receive an email confirmation once your order has been shipped, including tracking information.
  • Shipping times may vary based on your location, and we strive to deliver your order as quickly as possible. Please note that delivery times may be affected by holidays or unforeseen delays.

5. Sales Tax

Sales tax is applicable in certain states and will be calculated based on your shipping address during checkout. If you are located in a state where sales tax is applicable, the tax amount will be included in your final order total.

6. Order Cancellation

If you wish to cancel your order, please contact our customer support team as soon as possible. Once an order has been processed or shipped, we are unable to cancel it. If you wish to return the item after it has been shipped, please refer to our Refund and Returns Policy.

7. Customer Service

If you have any questions or concerns about your order, our products, or this policy, please contact our customer service team:

By placing an order with FrosttPro, you acknowledge that you have read, understood, and agree to these terms and conditions. We are committed to providing you with the best shopping experience possible and ensuring that your needs are met with exceptional service.